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Our Story · Our Team · Our Values
Compassionate,ProfessionalHomeCare—RootedinSheffield
We are a small, dedicated, CQC-registered team based in Sheffield, committed to delivering dignified, person-centred home care across South Yorkshire — one family at a time.
Who We Are
Why Solace Prime Care Was Founded
Solace Prime Care was founded with one clear purpose: to provide home care that genuinely makes a difference. We believe passionately that everyone deserves to remain in the comfort and familiarity of their own home for as long as possible — surrounded by familiar faces, their own possessions, and the routines that bring them comfort and confidence.
Based in Sheffield and registered with the Care Quality Commission, we support adults over and under 65 across South Yorkshire — including those living with dementia, physical disabilities, mental health conditions, and learning disabilities. Our range of domiciliary care services is designed to flex around you: your schedule, your preferences, and your life.
As a small, local team, we are able to offer something that larger national providers simply cannot: genuine personal relationships, flexible responsiveness, and care plans that truly reflect who you are as an individual. When you contact us, you speak to real people who know Sheffield, who understand the local care landscape, and who are committed to getting things right for you and your family.
CQC Registered
Independently Regulated & Inspected
Adults Supported
Over & Under 65 — All Ages Welcome
South Yorkshire
Sheffield · Barnsley · Rotherham
Person-Centred
Every Care Plan, Individually Tailored
What Drives Us
Six Values at the Heart of Everything We Do
Dignity
Every person we support deserves to feel respected, valued, and heard — regardless of their age, condition, or background. Dignity is not an afterthought; it is the starting point for everything we do.
Independence
We believe in supporting you to live life on your own terms. Our carers step in only where genuinely needed, encouraging you to maintain the skills, routines, and choices that make you who you are.
Compassion
Caring for someone is a privilege. Our team brings genuine warmth, patience, and emotional intelligence to every visit — because great care is about far more than completing a task list.
Reliability
We understand how much you depend on us. That is why we show up when we say we will, communicate clearly when plans change, and work hard to earn — and keep — your trust every single day.
Respect
We respect your choices, your privacy, your home, and your identity. Every care plan is built around you — not around what is most convenient for us.
Inclusivity
Our team reflects the diverse communities of Sheffield and South Yorkshire. We offer culturally sensitive care and bilingual support, ensuring every client feels understood, comfortable, and genuinely welcome.
The People Behind Your Care
A Team That Reflects the Communities We Serve
Our carers come from a wide range of backgrounds, cultures, and communities — reflecting the rich diversity of Sheffield and South Yorkshire. We are genuinely proud to bring together European, African, and Asian carers, each bringing their own unique perspective, language skills, and cultural sensitivity to the families they support.
We offer bilingual care support where available, and always take time to understand the cultural preferences, dietary requirements, and personal traditions that matter most to each client. Our goal is simple: every person we support should feel truly understood, genuinely respected, and completely at ease in the hands of their carer.
Regulated & Trusted
Independently Regulated by the Care Quality Commission
Solace Prime Care is registered with and regulated by the Care Quality Commission (CQC) — the independent regulator of health and social care in England. CQC registration is not optional; it is a legal requirement for any provider of domiciliary care in England, and it gives you the assurance that our services meet national standards of quality and safety.
Our CQC registration covers domiciliary care for adults over 65 and adults under 65, including people living with dementia and physical disabilities. We welcome regular inspection as a mark of our commitment to continuous improvement — not just as a compliance requirement, but because the families we support deserve nothing less.
You can view our full CQC registration and provider profile at any time by visiting the CQC website. We are also listed on NHS.uk, the Live Well Barnsley community directory, and the Sheffield Directory for care and support services.
View Our CQC Profile →Provider Name
Solace Prime Care Ltd
Registration ID
1-18929154169
Service Type
Domiciliary Care (Home Care)
Regulated Adults
Over 65 · Under 65 · Dementia · Physical Disabilities
Our Process
From First Call to Ongoing Care — Here Is How It Works
Get in Touch
Call us on 0114 442 0772, email info@solaceprimecare.co.uk, or complete our online care request form. We will respond within 2 working hours — or the same day for urgent situations.
Free Initial Assessment
A member of our team will carry out a free, no-obligation assessment — either by telephone or in your home. We take the time to understand your circumstances, your preferences, and what matters most to you.
Your Personalised Care Plan
We create a detailed, written care plan tailored entirely to you. This covers the type, frequency, and timing of your care — and is reviewed regularly to make sure it continues to meet your needs.
Meet Your Carer
Wherever possible, you will have the opportunity to meet your allocated carer before care begins. We carefully match carers to clients based on personality, language, and care needs.
Care Begins
Your carer arrives at the agreed time and carries out your plan with skill, patience, and genuine kindness. We provide regular updates to your family or named contact, and remain responsive if anything needs to change.
Ongoing Review & Support
Care is not a one-off arrangement. We review your plan regularly, maintain open communication with healthcare professionals, and adapt our support as your needs evolve over time.
What Families Say
Trusted by Families Across Sheffield and South Yorkshire
“Reviews from our homecare.co.uk profile will appear here once active. We warmly welcome all feedback from the families we are honoured to support.”
Leave a Review on homecare.co.uk →“We treat every client exactly as we would our own family member — with patience, genuine kindness, and unhurried, attentive care.”
Ready to find out how we can help your family?
Speak to Our Care Team — We'd Love to Help
Whether you are ready to start care or simply want to understand your options, our team is here to guide you. No obligation, no pressure — just a friendly, honest conversation. 0114 442 0772
Where We Work
Delivering Home Care Across Sheffield and South Yorkshire
Our carers serve Sheffield, Barnsley, Rotherham, and the surrounding South Yorkshire area. Not sure if we cover your postcode? Get in touch and we will confirm within the hour.
📍 Community Stadium, Sheffield Olympic Legacy Park, Worksop Road, Sheffield, S9 3TL
