CQC-REGULATED · SHEFFIELD & SOUTH YORKSHIRE · FLEXIBLE VISITS
24-HourCareatHomeinSheffield&SouthYorkshire
24-hour care means exactly what it says: professional, trained care available and present every single hour of every single day. Not a call button, not a check-in service, not a neighbour keeping an eye — a real, qualified carer physically present in the home at all times, with a seamless handover system ensuring no moment is uncovered. At Solace Prime Care, our 24-hour care service is delivered by a small, consistent team of two or three carers who rotate shifts — ensuring your loved one always has familiar faces, uninterrupted support, and a care team that truly knows them as an individual.
What Is 24-Hour Care at Home?
Every handover is managed with a written care log so nothing important is ever missed between shifts. For people with very high care needs — including those with advanced dementia, progressive neurological conditions, or complex medical support requirements — 24-hour care at home is often not just comparable to residential care in quality, but genuinely superior. The person remains in their own home, surrounded by their own belongings, their own memories, and the people and routines they love.
24-hour care is different from live-in care: live-in care involves a single carer living in the home who is available when needed but has agreed rest periods. True 24-hour care provides an active, awake carer at all times — achieved through a rotating team. We will advise you honestly on whether live-in care or full 24-hour care is most appropriate during your free assessment.
What Our 24-Hour Care Service Includes
Each visit is tailored to your care plan — we support as much or as little as you need, always respecting your independence and privacy.
24-Hour Home Care vs a Residential Care Home
When care needs are very high, families often assume a care home is the only option. In many cases, it is not.
Our Approach: How We Deliver 24-Hour Care
These principles guide every visit we make — without exception.
A Small, Dedicated Care Team
We assign a team of two or three carefully selected carers specifically to your loved one. This small team gets to know the person deeply — their preferences, their routines, their communication style, and what brings them comfort. Familiarity is built into the model from the start.
Clear Shift Rotation — Day, Evening, and Night
Carers work shifts — typically 8–12 hours each — so that cover is always active and each carer is rested, alert, and able to provide the highest standard of care. We manage the rota entirely — you never need to worry about scheduling, cover, or gaps.
Documented Handovers Every Shift
At every transition between carers, a detailed written handover is completed — noting everything that occurred, medication given, meals, sleep, any concerns or changes. The incoming carer reads this before starting so continuity is always seamless. Nothing is left to memory or word of mouth.
Management Oversight and Regular Family Updates
Our management team conducts regular quality monitoring visits and maintains close contact with the care team and family. We are responsible for the entire arrangement — not just providing carers but managing quality and consistency throughout. We provide regular updates and are always accessible if concerns arise.
How We Deliver True 24-Hour Care
24-hour care is not a single carer working impossibly long hours. It is a professional, coordinated team — working in shifts to ensure someone trained and familiar is always present.
Your Dedicated Care Team Is Assigned
We assign a team of two or three carefully selected carers specifically to your loved one. This small team gets to know the person deeply — their preferences, routines, communication style, and what brings them comfort.
Shift Rotation — Day, Evening, and Night
Carers work shifts — typically 8–12 hours each — so cover is always active and each carer is rested and alert. We manage the rota entirely — you never need to worry about scheduling, cover, or gaps.
Written Handover at Every Shift Change
At every transition, the outgoing carer completes a detailed written handover — medication, meals, sleep, mood, any incidents. The incoming carer reads this before entering, so continuity is always seamless.
Management Oversight and Quality Visits
Our management team conducts regular quality monitoring visits and maintains close contact with the care team and family. We are responsible for the entire arrangement — quality and consistency throughout.
Regular Updates for Families
We provide regular updates to family members and named contacts — and we are always contactable if questions or concerns arise. You are never left wondering how things are going.
Who Benefits from 24-Hour Care at Home?
24-hour care is for people whose needs are too high to be safely met by visiting care alone — but who wish to remain in their own home rather than moving into residential care. This includes people with advanced dementia requiring continuous supervision; adults with severe physical disabilities needing round-the-clock support; those with progressive neurological conditions such as Parkinson's, MS, or MND at an advanced stage; couples where one partner has very high care needs and the other cannot manage alone — keeping the couple together at home; people who have considered or been advised about residential care but wish to remain at home; and those whose live-in care is no longer sufficient for their current level of need.
“You do not have to be in crisis to benefit from home care. If daily tasks have become difficult, tiring, or unsafe — that is exactly what we are here for.”
Advanced Dementia
When dementia has progressed to the point where continuous supervision is needed — for safety, orientation, and night-time management — 24-hour care provides the consistent, familiar team that a care home cannot match.
Progressive Neurological Conditions
For people living with Parkinson's disease, multiple sclerosis, or motor neurone disease in advanced stages — 24-hour care ensures that every need, at every hour, is met safely and with the highest level of professional skill.
Keeping Couples at Home Together
When one partner's care needs would ordinarily mean a care home, 24-hour in-home care can allow the couple to remain together in their own home — one of the most meaningful and important things we do.
Why Sheffield Families Choose Solace Prime Care for 24-Hour Care
When the level of care required is this high, the quality of the provider matters enormously. At Solace Prime Care, our 24-hour care arrangements are directly managed by our experienced team — we build the rota, manage the handovers, conduct quality visits, and remain accountable throughout. We are CQC-registered, with fully DBS-checked carers trained to the Care Certificate and beyond. As a locally based Sheffield provider, you always speak to our management team directly — not a distant call centre. We also prioritise the right carer-client match above everything else: for 24-hour care, where the relationship is particularly intimate, getting this right is not optional.
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Request 24-Hour Care or Book a Free Assessment
Complete the short form and a member of our team will be in touch within 2 working hours. For urgent care, please call us directly — we respond quickly.
Urgent care needed?
For urgent situations — such as a hospital discharge — please call us directly on 0114 442 0772. We will arrange care as quickly as possible.
Related Home Care Services
Many of our clients combine 24-hour care with one or more of the following services.
Not sure which service you need? Our team will guide you.